National Property Management Build-Out
The Challenge
To build an internal property management function for a real estate company that had been outsourcing the property management function nationally to third-party vendors. The program was to be piloted concurrently in 6 U.S. markets (Atlanta, Cincinnati, Phoenix, Dallas, Tampa, Chicago), and 54 Leasing Consultant hires needed to be in place within 6 weeks. With no internal recruiting department, the company had been relying on a small HR team and external agencies for all hiring, which was too cost-prohibitive to scale (ie such fees range from 15-20% of salary per hire).
The Solution
Because time was the biggest constraint, we used a Six Sigma model of quality: defined, measured, and executed a streamlined staffing process AND minimized all variations in process to ensure consistency, quality and speed. We created a market-by market, repeatable hiring process for all the hiring managers, and engineered a corresponding cost model that factored in cost savings accelerators to capitalize on economies of scale. Using a virtual team of outsourced TalentWoo recruiters and the applicant tracking tools they provided, client was able to begin receiving quality, pre-screened resumes, and interviewing qualified candidates within days.
The Results Were Amazing
Per Hire
Savings
(RCR)
Hiring Manager Satisfaction: 95%
Automated Job Marketing and Applicant Tracking
Implemented and exploited TalentWoo’s ATS system to market, screen, track, schedule and follow up with candidates
Turn-Key Virtual Recruiting Team
Client leveraged TalentWoo’s nationwide network of real estate recruiters to to do all the sourcing and interview heavy lifting.
Formalized Recruiting Process
Created, documented and executed a streamlined, repeatable, and formalized staffing process for the property management function, including Property Management interview guides with documented core competencies.
