Mortgage Recruiters Needed …
The Challenge
A residential mortgage company with operations in all aspects of mortgage loan servicing needed an affordable, scalable solution to quickly staff their lending business. The company was experiencing exponential growth during and immediately following the COVID pandemic, as low interest rates, chronic underemployment and home renovations took center stage. They needed experienced lending and mortgage recruiters who could quickly adapt to their internal process, and accelerate hiring of lending contact center staff to accommodate the immediate and pending acquisitions of additional loan portfolios.
The Solution
The company engaged TalentWoo on a 60-day pilot-program (i.e. “try before you buy”) to hire 41 employees for their escrow department. TalentWoo offered a team of 5 seasoned real estate & mortgage recruiters to work with the hiring managers, create a streamlined submittal/interview process and fill the roles as an outsourced recruiting department. Armed with the employer brand, and with access to the internal tools, the TalentWoo mortgage recruiter team delivered 21 industry-trained escrow professionals, whose quality performance negated the need for the remaining 20 hires! As a result, the company continues to use TalentWoo for hiring in all its other departments for another year. This partnership resulted in over 200 hires.
In 12 Months We Hired …
Administrative Services Managers
Bankruptcy Supervisor
Customer Advocacy Specialists
Escrow Funding Specialist
Foreclosure Supervisors
Loss Mitigation Underwriter
Team Leads - Closing, Recording, Loans
VP Internal Audit
Assignment Analysts
Collateral Management Specialists
Diligence Supervisor
Escrow Officers
Loan Resolution Specialists
Policy & Recording Analysts
Title Analysts
Bank Reconciliation Analysts
AVP- Client Manager
Collections Specialists
Director People Operations
Escrow Processors
Loss Mitigation Supervisors
Specialty Loan Analysts & Advisors
Title Specialists
Operations Training & Development Manager
Bankruptcy Specialists
Commercial Escrow Tax Specialist
Document Specialist
Foreclosure Specialists
Loss Mitigation - SPOC
Supervisors - Service & Resolution
Transaction Analysts
REO Escrow Officers
Hires
Estimated Cost Savings ($)
"We Are Real ..."
It’s more than just our 5th Core Value; it’s how our mortgage recruiters are successful with each client engagement we take on. Our TalentWoo mortgage recruiters partner with their hiring managers, offering honest and timely feedback about obstacles, roadblocks, market conditions and sticking points that affect the timely execution of our projects. We try to always be respectful, always direct, always sincere, always focused on the mutually desired outcome. Our clients have found this refreshing!
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