Mortgage Recruiters Needed …

The Challenge

A residential mortgage company with operations in all aspects of mortgage loan servicing needed an affordable, scalable solution to quickly staff their lending business. The company was experiencing exponential growth during and immediately following the COVID pandemic, as low interest rates, chronic underemployment and home renovations took center stage. They needed experienced lending and mortgage recruiters who could quickly adapt to their internal process, and accelerate hiring of lending contact center staff to accommodate the immediate and pending acquisitions of additional loan portfolios.  

The Solution

The company engaged TalentWoo on a 60-day pilot-program (i.e. “try before you buy”) to hire 41 employees for their escrow department.  TalentWoo offered a team of 5 seasoned real estate & mortgage recruiters to work with the hiring managers, create a streamlined submittal/interview process and fill the roles as an outsourced recruiting department.  Armed with the employer brand, and with access to the internal tools, the TalentWoo mortgage recruiter team delivered 21 industry-trained escrow professionals, whose quality performance negated the need for the remaining 20 hires!   As a result, the company continues to use TalentWoo for hiring in all its other departments for another year.  This partnership resulted in over 200 hires.

Bank Reconciliation Analysts ...

Escrow Officers ...

Escrow Processors ...

Loss Mitigation Specialists ...

Foreclosure Supervisors ...

Loan Resolution Specialists ...

Loan Resolution Supervisors ...

Bankruptcy Specialists ...

Escrow Funding Specialists ...

Recording Analysts ...

In 12 Months We Hired …

Administrative Services Managers

Bankruptcy Supervisor

Customer Advocacy Specialists

Escrow Funding Specialist

Foreclosure Supervisors

Loss Mitigation Underwriter

Team Leads - Closing, Recording, Loans

VP Internal Audit

Assignment Analysts

Collateral Management Specialists

Diligence Supervisor

Escrow Officers

Loan Resolution Specialists

Policy & Recording Analysts

Title Analysts

Bank Reconciliation Analysts

AVP- Client Manager

Collections Specialists

Director People Operations

Escrow Processors

Loss Mitigation Supervisors

Specialty Loan Analysts & Advisors

Title Specialists

Operations Training & Development Manager

Bankruptcy Specialists

Commercial Escrow Tax Specialist

Document Specialist

Foreclosure Specialists

Loss Mitigation - SPOC

Supervisors - Service & Resolution

Transaction Analysts

REO Escrow Officers


Estimated Cost Savings ($)

"We Are Real ..."

It’s more than just our 5th Core Value;  it’s how our mortgage recruiters are successful with each client engagement we take on.  Our TalentWoo mortgage recruiters partner with their hiring managers, offering honest and timely feedback about obstacles, roadblocks, market conditions and sticking points that affect the timely execution of our projects.  We try to always be respectful, always direct, always sincere, always focused on the mutually desired outcome.  Our clients have found this refreshing!