Mortgage Recruiters Needed …
The Challenge
A residential mortgage company with operations in all aspects of mortgage loan servicing needed an affordable, scalable solution to quickly staff their lending business. The company was experiencing exponential growth during and immediately following the COVID pandemic, as low interest rates, chronic underemployment and home renovations took center stage. They needed experienced lending and mortgage recruiters who could quickly adapt to their internal process, and accelerate hiring of lending contact center staff to accommodate the immediate and pending acquisitions of additional loan portfolios.
The Solution
The company engaged TalentWoo on a 60-day pilot-program (i.e. “try before you buy”) to hire 41 employees for their escrow department. TalentWoo offered a team of 5 seasoned real estate & mortgage recruiters to work with the hiring managers, create a streamlined submittal/interview process and fill the roles as an outsourced recruiting department. Armed with the employer brand, and with access to the internal tools, the TalentWoo mortgage recruiter team delivered 21 industry-trained escrow professionals, whose quality performance negated the need for the remaining 20 hires! As a result, the company continues to use TalentWoo for hiring in all its other departments for another year. This partnership resulted in over 200 hires.
In 12 Months We Hired …
"We Are Real ..."
It’s more than just our 5th Core Value; it’s how our mortgage recruiters are successful with each client engagement we take on. Our TalentWoo mortgage recruiters partner with their hiring managers, offering honest and timely feedback about obstacles, roadblocks, market conditions and sticking points that affect the timely execution of our projects. We try to always be respectful, always direct, always sincere, always focused on the mutually desired outcome. Our clients have found this refreshing!
